Frequently Asked Questions
Everything you need to know about property management with Pambnb
Is there a long-term contract?
No. There's no permanency and no lock-in. You can leave anytime with 30 days' notice. Stay because it works — not because you're stuck.
How fast do you respond?
We guarantee a response within 24 hours. No ticket numbers, no delays. You talk to real people who care about your property.
What maintenance do you handle?
We fix minor issues immediately. For larger repairs, we coordinate everything and send you the budget for approval. Complex coordination and emergency interventions are billed separately based on time invested.
Are cleaning fees included in the 18%?
No, cleaning is charged separately but paid by the guest. It includes professional cleaning, fresh linen, towels, and all supplies (toilet paper, hand soap, trash bags, etc.).
Do I need a license to rent my property?
Yes, you need a VV (vacation rental) license in Tenerife. We guide you through the entire legal compliance process including VV licenses, NRA certificates, insurance, and Guardia Civil registration.
When do I get paid?
Guests pay you directly through the booking platform. You receive the income first, then we invoice you for our 18% commission separately.
Ready to unlock more income?
Let us manage your property so you can sit back and relax. Full service, full transparency — just 18% commission.
Get Started→